FAQ

Neura combines innovative design with real-world practicality. It’s built for modern lifestyles — blending aesthetics, durability, and high-tech features.

Yes. We ship worldwide with tracking, and estimated delivery times are provided at checkout.

You can return any product within 14 days of receiving it, provided it’s in unused condition. Contact our support team to initiate the return.

Yes! Neura includes a built-in USB passthrough — just plug in your power bank inside.

It’s water-resistant for daily use, but not 100% waterproof — don’t submerge it.